Shipping Policy

From the Grounds Up Coffee Roasting
Last Updated: {{12/10/2025}}

At From the Grounds Up Coffee Roasting, all coffee is roasted fresh to order. We aim to ship every order as quickly as possible while maintaining the highest level of quality.

Processing Time

Orders are processed and shipped within 1–4 business days from the time your order is placed.
Please note:

• Business days do not include weekends or holidays.

• Large orders may require additional processing time, but never more than 4 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the carrier selected.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delivery Issues

We are not responsible for:

• Carrier delays

• Incorrect or incomplete addresses entered at checkout

• Packages marked as delivered but not received

If your package is lost in transit (never delivered), please contact us and we will assist you in filing a claim with the carrier.

Questions?

You can reach us anytime at:
groundsupcoffeeroasting@gmail.com